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What You Should Expect From Your TPA Vendor When it Comes to Cybersecurity



As cybercrimes continue to increase across the board, more and more and employers are requiring their third-party administration vendors to have a comprehensive cybersecurity plan in place. To avoid the exploitation of sensitive information, like social security numbers and financial account information, having both audits and formal written programs for cybersecurity procedures has become a necessity.


Protecting What Matters Most

Due to the volume of personal information from clients that TPAs carry, they run the risk of being a constant target for cyberattacks. With that in mind, it’s important to evaluate the cybersecurity policies of each TPA company you’re considering and determine whether or not they will be able to keep your information safe. When you choose to outsource your processes to a vendor, peace of mind comes by knowing that your information is safe and sound.


Evaluating the internal cyber policies of a TPA vendor includes taking a closer look at the infrastructure of the organization and what kind of procedures they have in place should a data breach occur. It’s essential to choose a vendor that has already implemented reliable security protocols that demonstrate solutions to mitigate potential risks. Knowing that your data is being continuously monitored to enhance security and track emerging threats allows you to focus more on the day-to-day within your business.


Secure File Transfer

Before choosing the right TPA firm for your organization, it’s essential that you have a full understanding of their file transfer process. With so much information being communicated back and forth between vendor and client, cyber criminals have ample opportunity to take advantage of unsecure sharing. In today’s digital environment, building a relationship with a vendor includes more than just personalized customer solutions—you must feel confident that your personal data is in the best of hands.


Be sure that your chosen TPA vendor offers a secure file sharing system, equipped with a robust set of security protocols. Your third-party administrator should provide you access to some sort of platform that allows you to send your personal information without a second thought for security. When your confidential documents are transmitted through a standard email operating system, you run the risk of having your information comprised. Secure file sharing allows clients and vendors to communicate on an encrypted channel without the threat of a data leak.


CRI TPA Services is Ready to Help

Whether you’re in the market for a new TPA vendor or are performing a review of your current TPA, the safety of your data should be at the forefront of your decision. Choosing the right third-party administrator gives you peace of mind knowing that your data is not only protected, but you have seen first-hand the procedures used to ensure that cyberattacks are avoided. To learn more about third-party administration services and how your data is kept secure, contact a CRI TPA Services advisor for more information.

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